Frequently Asked Questions

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Our subscription plans include a range of services such as monthly home inspections, preventative maintenance, seasonal maintenance, minor repairs, heavy lifting and more. No task is too small. You can view our common services list here or contact us for specifics.

We are not your best resource for emergency repairs. If something arises that needs to be addressed immediately you will be better served contacting an emergency repair service.

You choose a plan and pay a monthly or annual fee. This grants you access to scheduled maintenance visits, a set number of service hours, and priority booking. Plans can be month-to-month or longer-term, with discounts for annual subscriptions.

Yes, we offer flexible solutions that can be added to any plan. Contact us with your specific needs and we can tailor you a plan.

For services not covered by your plan, our members receive access to our concierge service were we provide a quote for nearly job (Major roofing, plumbing, or electrical jobs, pavers, concrete, tree removal, landscaping, and much more) at a discounted subscriber rate. You will approve the work before we proceed, ensuring no surprises.

You can schedule visits through our online portal or by calling our customer service team.

We offer a satisfaction guarantee. If you’re unhappy with a service, contact us within 48 hours, and we’ll address the issue or provide a refund for that visit, depending on the situation.

Any work requiring licensing will be completed by a licensed professional. Our technicians are vetted and fully insured. We carry general liability insurance and bonding to protect you and your property.

You can cancel your subscription at any time. Any accumulated hours will be refunded. Month-to-month plans have no long-term commitment. Check our terms for details.

We currently serve the Tampa/Clearwater/St. Pete area. If you are unsure, contact us to confirm if we cover your location. We’re expanding, so check back if we’re not in your area yet!

We service single-family homes, townhouses, condominiums, and small multi-family properties. For larger commercial properties or unique homes, contact us to discuss tailored solutions.

No, you don’t need to be home, as long as we have access to the property (e.g., via a lockbox or key). We’ll provide a detailed report after each visit, and you can specify any areas requiring attention.

Our technicians are background-checked, trained, and follow strict safety protocols. We’re fully insured and bonded, so your property is protected in the unlikely event of damage or loss.

Yes, we provide discounts for customers subscribing to multiple properties (e.g., landlords) and a referral program where you earn discounts for bringing in new subscribers. Check out our referral program page or contact us for details.

If we need to reschedule due to unforeseen issues, we’ll notify you promptly and find a new time. If you cancel a visit, we’ll credit the service hours to your next visit, per our terms.